Privacy Policy
Overview
This Privacy Policy explains how Korvaniq collects, uses, shares, and protects personal information when you visit our website, place an order, contact us, or use our services.
Korvaniq is an online retail store operated by Hubei Weizhilu Security Technology Co., Ltd. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through korvaniq.com.
Information We Collect
Depending on how you interact with our store, we may collect:
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Name, email address, phone number, and shipping address
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Account and order information
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Payment and transaction details
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Customer-support communications
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Device, browser, IP address, and approximate location information
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Information collected through cookies and similar technologies
Payment details may be processed directly by our payment-service providers.
How We Use Information
We may use personal information to:
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Process and fulfill orders
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Provide shipping updates and customer support
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Operate and improve our website
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Prevent fraud and protect store security
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Personalize content and measure website performance
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Send marketing communications where permitted
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Comply with legal obligations
How We Share Information
We may share information with service providers reasonably necessary to operate our store, including:
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Ecommerce and payment providers
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Warehousing, fulfillment, and shipping partners
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Analytics, advertising, and technology providers
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Professional advisers and legal authorities
We may also disclose information in connection with a merger, financing, sale, or transfer of business assets.
We do not disclose personal information except as described in this policy or as required by law.
Cookies
We may use cookies and similar technologies to operate essential website features, remember preferences, analyze store activity, improve performance, and support advertising where permitted.
You may manage certain cookies through your browser settings or any privacy preference tools available on our website. Disabling cookies may affect some website features.
Data Retention and Security
We retain personal information only for as long as reasonably necessary to process orders, provide services, resolve disputes, prevent fraud, and meet legal obligations.
We use reasonable administrative, technical, and organizational safeguards. However, no online transmission or storage method can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have the right to request:
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Access to your personal information
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Correction of inaccurate information
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Deletion of certain information
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A portable copy of your information
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Restriction of or objection to certain processing
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Withdrawal of consent
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An appeal of certain privacy decisions
We may need to verify your identity before processing a request.
To submit a privacy request, email service@korvaniq.com with “Privacy Request” in the subject line.
Marketing Communications
You may unsubscribe from promotional emails by using the unsubscribe link included in the message.
We may still send transactional communications, including order confirmations, shipping updates, security notices, and customer-service responses.
Children’s Privacy
Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
International Processing
Your information may be processed in countries other than the country where you live. Where required, we use appropriate safeguards for international data transfers.
Changes to This Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The revised version will be posted on this page.
Contact Us
For questions about this Privacy Policy or to submit a privacy-related request, please contact:
Legal Entity: Hubei Weizhilu Security Technology Co., Ltd.
Registered Address: No. 13 Fengyi Avenue, Maoping Town, Zigui County, Yichang, Hubei, China
Email: service@korvaniq.com