Return Policy

30-Day Return Window

You may request a return within 30 days of confirmed delivery.

Before returning any item, please contact us at service@korvaniq.com for authorization, return instructions, and the correct return address.

Unauthorized returns may not be accepted.

To qualify for a preference-based return, the product must be:

Used or washed kitchenware, tableware, drinkware, and other food-contact products cannot be returned unless they arrived damaged or defective.

The following items are generally not eligible for return:

If your order arrives damaged, cracked, defective, incorrect, or incomplete, contact us promptly.

Please provide:

Keep the product and original packaging until we provide further instructions.

Natural variations in color, glaze, texture, or pattern on handcrafted products are not necessarily considered defects.

Customers are generally responsible for return shipping costs for change-of-mind or incorrect-selection returns.

If Korvaniq confirms that an item was damaged, defective, incomplete, or sent incorrectly, we will provide an appropriate resolution.

Original shipping charges are non-refundable unless required by law.

Approved refunds will be issued to the original payment method after the returned product has been received and inspected.

Processing times depend on your bank or payment provider.

Products returned used, damaged, incomplete, or improperly packaged may not qualify for a full refund.

Exchanges depend on product availability. In some cases, you may need to return the eligible item and place a new order.

Cancellation cannot be guaranteed once processing, packing, or shipping has begun.

For returns, exchanges, cancellations, or refunds, contact:

Please include your order number and the email address used during checkout.